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Pem-Air Website Privacy Policy

Effective Date: March 26, 2025

1. Introduction
Pem-Air (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any information collected through contact submission forms, cookies, and other tracking technologies.

By accessing and using our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

2. Information We Collect
We collect the following information from users:

(a) Personal Information: When you submit a contact form, we may collect your name, email
address, phone number, company name, and any other information you provide.
(b) Non-Personal Information: We automatically collect certain information about your
interaction with our website through cookies and similar tracking technologies. This may include
IP address, browser type, device information, pages visited, and other usage data.

3. How We Use Your Information
We use the information collected for the following purposes:

  • To respond to inquiries submitted via contact forms.
  • To improve website functionality and user experience.
  • To analyze website traffic and user behavior.
  • To comply with legal and regulatory requirements.
  • To enforce our terms, policies, and agreements.
  • To prevent fraud, security breaches, or other prohibited activities.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us improve website performance and analyze user behavior. You can manage or disable cookies through your browser settings. Third-party analytics services, such as Google Analytics, may also collect information about your usage of our site to analyze trends, track users’ movements, and improve the website’s functionality.

5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share information:

  • With service providers who assist in operating our website.
  • When required by law, such as in response to legal requests.
  • To protect our rights, privacy, safety, or property.

6. Data Security
We implement industry-standard security measures to protect your information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach affecting personal information, we will notify affected individuals and the Florida Attorney General within 30 days, as required by the Florida Information Protection Act (FIPA). We will also notify other relevant authorities as required by applicable U.S. privacy laws, including the Federal Trade Commission (FTC).

7. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete such information.

In compliance with the Children’s Online Privacy Protection Act (COPPA), parents or guardians who believe their child has provided us with personal data should contact us to request the removal of such information.

8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of cookie tracking.
  • Request data portability.
  • Opt-out of the sale of personal information (although we do not sell personal data)

To exercise your rights, please contact us at service@pem-air.com.

9. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. International Users
By using our website, you acknowledge and agree that your personal information may be transferred, processed, and stored in the United States. Please be aware that the data protection laws in the United States may differ from those in your jurisdiction, and the level of protection may not be equivalent to that provided in other regions.

11. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal obligations, or business needs. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy

12. Contact Us
For questions about this Privacy Policy, please contact us at service@pem-air.com.